Refund policy

We absolutely want you to love the items you purchase!  If you don't, we offer free return shipping.

REQUEST RETURN HERE

If you have any issues or concerns, please email us at support@juelbox.com.

You may return any purchased item within 30 days from the date of receipt for a full product refund. The returned product should be unworn, in its original packaging, and the security tag must be intact.

Depending on where you live, it will generally take 3-5 days for your return to reach us after shipment. Upon receipt and approved inspection, your refund will be issued. It may take up to 7 business days for your bank to post the refund to your account.

Questions or concerns with returns can be directed to support@juelbox.com, and we'll be happy to assist you.